At Vela, we prioritize the confidentiality and security of your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us.
1. Information We Collect: We may collect personal information such as names, addresses, phone numbers, email addresses, and payment details to effectively provide our professional organizing services. This information is obtained with your consent and is used for the purpose of delivering and improving our services.
2. Use of Your Information: Your information is used solely for the purpose of providing and improving our services. This includes processing orders, communicating with you, and personalizing your experience. We do not sell, trade, or transfer your personal information to third parties.
3. Data Security: We protect your personal information from unauthorized access, disclosure, alteration, or destruction as well as ensuring the integrity of your data.
4. Cookies and Analytics: Our website may use cookies to enhance your browsing experience. These cookies are used for statistical analysis and do not store personal information. You can manage your cookie preferences through your browser settings.
5. Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Your Consent: By using our services and providing your information, you consent to the collection and use of this information as outlined in this privacy policy.
7. Changes to the Privacy Policy: We reserve the right to update our privacy policy to reflect changes in our practices and services. Any modifications will be effective immediately upon posting the updated policy on our website.
Terms and Conditions:
1. Service Agreement: By engaging our professional organizing services, you agree to the terms and conditions outlined herein. This agreement governs the scope of work, payment terms, and expectations for both parties.
2. Payment: Payment terms are outlined in the service agreement. Failure to adhere to payment schedules may result in additional charges or suspension of services.
3. Cancellation and Rescheduling: We understand that circumstances may change. Please refer to the service agreement for our cancellation and rescheduling policies.
4. Liability: While we take every precaution to ensure the safety of your belongings, Vela is not liable for any loss or damage that may occur during the organizing process.
5. Confidentiality: All client information, including but not limited to personal details and the contents of your space, will be kept confidential by our team.
6. Termination of Services: Either party may terminate services as outlined in the service agreement. Termination may incur additional fees based on the work completed and any outstanding contractual obligations.
By engaging with Vela, you acknowledge and agree to these privacy policies and terms and conditions. We are dedicated to providing excellent professional organizing services while prioritizing the privacy and satisfaction of our clients.
For any inquiries or concerns, please contact us at info@velaspacecare.com.